Tracking the parcel I'm receiving

Every parcel with Zentransport is given a unique order reference number and tracking link – for free! We make tracking your parcel super easy and efficient.

Tracking visibility

Here are the different ways you can track a Zentransport parcel:

• Via the simple tracking page (https://Zentransport.com/tracking) using the 6-character reference number you got from the sender
• Email notifications (if the sender used your email address when making the booking)
• In the Zentransport dashboard if you have a Zentransport account

Manage your parcel in the Zentransport Toolbox

You can manage your delivery through the parcel tracking page in the Zentransport Toolbox. It’s a quick and easy way to update pickup instructions, organise redeliveries or lodge parcel investigations.

If the parcel is late

If your parcel hasn’t arrived yet and it’s been more than two days since the delivery estimate, this article will explain what to do.