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  1. DP World
  2. I am a receiver

I am a receiver

Getting a parcel in the mail? Let’s make it as smooth as possible.

Manage my account

  • How to turn off email notifications
  • How to verify my account - I’m the receiver
  • How to turn off email notifications - I’m the receiver

There is a problem with my parcel

  • I can’t find my delivered parcel
  • The international parcel I'm receiving hasn't arrived yet
  • The parcel I'm receiving is late
  • My parcel couldn’t be delivered - I’m the receiver
  • Can I collect the parcel from the local depot?
  • The parcel I received is damaged

Receiving a parcel

  • What does ‘Return to Sender’ mean?
  • Managing the parcel I'm receiving
  • How long will it take for me to receive my parcel?
  • Tracking the international parcel I'm receiving
  • Tracking the parcel I'm receiving
  • What does unable to deliver mean?
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