Ben Mendez

If you’ve noticed a ‘delivered’ tracking update on your tracking page but the parcel hasn’t actually been delivered yet, it could be because the parcel was scanned in advance by mistake. Don’t worr...

Expecting an international delivery and wondering why it hasn’t arrived yet? This article will clear things up for you.  Tracking visibility Here are the different ways you can track a Zentransport...

If your parcel is running a little late, don’t worry. Parcels are usually delivered within 2 days of the delivery estimate. You can check the parcel’s ETA on the tracking page (https://try.freightz...

Sometimes the driver can’t deliver a parcel because the delivery address was incorrect, no one was home when a signature was required or the driver deemed it unsafe to deliver the parcel. This art...

If there’s an issue with the delivery address or the receiver’s information, you might be looking for a way to troubleshoot the parcel being delivered by collecting it from the depot before it reac...

Oh no! Sorry to hear your parcel has been damaged. The best thing to do is to take a photo of the damage and forward it to the sender, so they can take next steps in fixing the issue. We need the ...

You’re expecting a parcel delivery and the tracking status says 'Return to Sender'... but what does that mean for you? This article will explain what this tracking status means and what you can do ...

If you’re sending a parcel and want to learn more about the Zentransport Toobox, head over here Our aim is to make parcel delivery simple and seamless. From day one, we set out to fix the pain poin...

Our delivery estimates are just that – estimates. They’re there to help you get an idea on what day and time your orders will be picked up and dropped off, giving you peace of mind. This article h...

Hallo, hola, bonjour, nǐ hǎo, salut, jambo! We’ve made sending and receiving parcels internationally a breeze. And the great news is that all Sendle orders get tracking included for free! Here’s ...